Key Account Manager - Utility

Ready to get busy with agency and campaigns partnerships at ACTUM Digital? 
Don’t miss the opportunity to join our dynamic team!

About the job

Own the long‑term development of a strategic enterprise account in the energy/utility sector. This is a strategic AM role: building trusted C‑level relationships, running the account plan, and expanding cooperation within existing frameworks and partnerships.

Key responsibilities:

• Build and execute a strategic account plan with clear priorities for revenue growth, margin, and customer satisfaction.
• Orchestrate relationship governance: regular QBR/Steering, roadmaps, joint initiatives, and business reviews
• Identify and develop cross‑sell and upsell opportunities across the portfolio; coordinate presales/delivery resources as needed.
• Evolve framework agreements/MSA with focus on quality, scope, and sustainability of the partnership (formulated sensitively without quoting figures).
• Proactively discover client needs (regulation, investment programs, digitalization, data/AI, security) and translate them into concrete commercial initiatives.
• Collaborate with delivery teams on expectations (SLA, change control, risks) and smooth handovers; commercial accountability remains with you.
• Lead forecast & pipeline in SAP (CRM) with high data quality and realistic predictions.
• Build credibility and long‑term relationships at C‑suite / senior stakeholder level (professional representation at relevant meetings and events).

What we expect:

• Proven strategic account management experience (enterprise, long cycles, multi‑stakeholder).
• Ability to lead C‑level relationships and negotiations; credible advisory partner.
• Strong commercial acumen, P&L awareness, pricing/margin management; mastery of account planning.
• Czech fluent and English professional working proficiency.
• Medior level: smart, structured, curious, with a growth mindset.
• Experience with CRM (SAP); solid forecast discipline and data hygiene.

What is nice to have:

• Understanding of energy/utility landscape (regulation, market models, investment cycle) and strong network in the ecosystem.
• Background working with consulting firms / integrators.

What's in it for you:

• Inspirational environment: Work on complex international projects using agile methodologies. An informal working environment with innovative colleagues
• Flexible work environment: Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Vacation and time off: Guaranteed 5 weeks of vacation
• Education: Personal growth and challenging work with endless possibilities. Training, conference attendance, e-learning programs, mentoring
• Remuneration: A salary tailored to your qualities and experience
• Additional employee perks: Discounts with business partners, participation in team buildings, diversity food days, meetups, and knowledge snacks, arrangement of MultiSport card
• Seamless mobile communication: Discounted T-mobile Family tariffs for family members