Unlocking Efficiency and Collaboration for CWS International
<p>A Sitecore Content Hub DAM Success Story in the Hygiene and Workwear Industry</p>
How does Sitecore Content Hub streamline collaboration with creative agencies?
Sitecore Content Hub eliminates the inefficiency of sharing content via emails or chat messages by providing a centralized platform for locating the right content among many created versions. This system allows users to easily find up-to-date versions of assets through fast search, ensuring that external creative agencies have immediate access to secure, current materials within seconds.
What enterprise challenges does CWS International solve with Sitecore Content Hub?
CWS International, a provider of digital rental and sustainable hygiene services across 15 European countries, uses Sitecore Content Hub to bridge data silos among its 10,000+ employees. By centralizing access to thousands of assets, the company creates a single source of truth that improves cooperation and efficiency across various divisions and international locations.
Services & Technologies Involved
Services:
- Content Operations
- Content Maintenance
Technologies:
<h5>Introduction</h5><h2>About the client</h2><p>CWS International provides digital rental, innovative and sustainable services in the hygiene and workwear industry in 15 European countries. CWS International offers a wide range of products: dust control mats, soap and towel dispensers, workwear, fire safety and cleanroom products and much more.</p><p>The target market of services of CWS International is large global organisations, SMEs, public and administrative institutions and emergency services, providing health and safety protection to employees and customers of those organisations.</p>
<h5>Challenge</h5><h2>Bridging the data silos</h2><p>With over 10,000 employees, the Client faced content editing difficulties across multiple European countries. By adopting Sitecore Content Hub and integrating it with other enterprise systems, their work became more efficient, streamlining collaboration among various divisions and across many European countries. </p>
What did we achieve?
More precise content location
<p>Locating the right content among <strong>many created versions</strong> proved to be a challenge when working with multiple assets sources and creative agencies. The Content Editors are no longer sharing content via emails or chat messages. Content Hub makes it easy to find <strong>up-to-date versions</strong> of the content. </p><p>The assets are easily accessible<strong> within seconds </strong>by fast search and safely secured in Sitecore Content Hub.</p>
Setting of User Groups and their rights
<p>The optimal setting of the User Groups in Sitecore Content Hub is essential for working with any enterprise system. Actum aided the client by configuring the User Groups' access rights and privileges, resulting in <strong>smoother</strong> and more <strong>efficient cooperation</strong> within the company.</p><p>As part of the project, a <strong>custom view</strong> was tailored to the specific needs of one of the company's divisions.</p>
Content Hub Updates
<p>The cooperation with the clients started in 2021 on a Sitecore Content Hub ver. 3.5. As the client has initially opted for manual upgrades to<strong> retain control</strong>, Actum has conducted several upgrades to a higher version in order to gain new functionalities. Upgrading to the Sitecore Content Hub <strong>SaaS model</strong> (4.0+ version) resulted in continuous access to new features by introducing the automatic upgrades</p>
<h5>Solution</h5><h2>Optimized asset management</h2><p><strong>Centralizing access</strong> to thousands of assets across European countries and different languages in Sitecore Content Hub helped the client to improve cooperation and efficiency. Actum provided valuable assistance to the client, offering Content Hub consultancy and developing tailored features and configurations to enhance their journey.<br><br>By adopting Sitecore Content Hub SaaS solution, there is need to manage infrastructure costs, updates or to ensure availability. To users, Sitecore Content Hub provides a <strong>single source of truth</strong>.</p>
Discover Technologies and Services
- Services
- Technologies
To further explore how our technical expertise supports enterprise growth, consider reviewing our analysis of sitecore aws vs azure for infrastructure decisions or learning more about our expertise with kontent. You can also discover how we assist clients like marina sverdel in achieving operational excellence, or explore our broader capabilities in Cloud Applications to support your digital transformation.