Services and technology solutions
What if you want to provide your customers with a personalized and consistent customer experience across all devices?
We will help you create a digital strategy and design a technology platform for all touchpoints, such as a corporate website, e-shop, mobile app, emailing, call centre, social networks and point of sale.
- We develop and implement web portals on .NET, Java and PHP platforms.
- We implement extensive technology solutions, such as e-commerce, web presentations, online service portals, intranet and mobile apps.
- We focus on integration with client and third-party back-end systems
What if you want to increase the performance of your digital platform and take advantage of all opportunities offered by the latest technology? Our affiliated company ACTUM+ will help you adopt technology, set your processes, provide you with operator outsourcing and train your staff to ensure that you achieve your business goals. Our Consulting Team will guide you through the digital transformation using the CX Maturity Model for Digital Transformation proprietary tool.
The main technologies we use
Sitecore Customer Experience Platform™ is a leading global platform for the management of context-driven customer experience. ACTUM is a Sitecore Gold Implementation Partner, and we are the only ones in the region to have the competency of MVP Digital Strategist and MVP Digital Technologist. We have been behind the largest Sitecore implementation in the market for METRO Cash & Carry. We also have experience with projects such as Oriflame or innogy.
Kentico EMS is a platform for development of complex websites with the option of out-of-the-box functions and modules. ACTUM is a Kentico Gold Partner, with nine Kentico 9 developers and the highest number of Kentico 9 certified marketers worldwide. A project for Wüstenrot has become the finalist of Kentico Awards 2015 Site of the Year and project Raiffeisen LEASING has become finalist of Kentico Award 2016.
BloomReach Experience, previously known as Hippo DX, is used to build, analyze and optimize cross-channel digital experiences. ACTUM is a BloomReach Gold Partner. Our Java and React JS Delivery Team is currently preparing an extensive eCommerce solution for our prominent German client to be implemented in 10 countries.
Telligent Community is an advanced technology platform for community portals. ACTUM is a certified implementation partner. For the MyOlympus project we have prepared a community website – discussion forums, blogs, galleries and other social activities which are used by hundreds of thousands of photographers worldwide. We also have unique experience with the integration of Sitecore and Telligent.
React Native is a framework for development of native mobile applications developed by Facebook. The progressive technology trend was immediately followed by companies such as Instagram or Airbnb. The main advantage of the technology is development of one shared code for all platforms (iOS, Android, web). In ACTUM we have an experienced React Native team of 10 developers.
We are a Microsoft Certified partner with the competence of Gold and Silver Application Development. In our projects we use a number of Microsoft technologies and platforms – from the modern developer tools (Visual Studio, Visual Studio Team Services, Team Foundation Server) up to the latest versions of frameworks (ASP.NET MVC, ASP.NET Core). We use the cloud services of Azure IaaS, PaaS and we focus also on the possibilities of Serverless compute.
More about our services
The agile process of development supports the flexibility of business decisions, making it possible to customize the software being developed at a time when you can’t afford to miss a business opportunity in the market.
During development, we use different agile methodologies, including Scrum, Kanban and DAD. Thanks to our experience, we will help you choose the methodology that is most appropriate for your project.
The Lean UX approach supports the speed and quality of our design for all customer interactions with app that we develop.
We start with research, using our own UX lab for personas and mapping customer and user journeys. When creating a concept, we focus on simplicity, consistency, usability and aesthetics. The proposed solutions are tested and measured to achieve the best customer experience.
We help our clients go through the process of preparing the requirements and design of the software to ensure that the investment in development is efficient and corresponds to the client’s needs.
We analyse our clients’ digital potential, proposing an appropriate technology platform to meet their requirements, e.g. a dramatic increase in customers, seasonality and preparation for expansion abroad.
Our Solution Architecture Team applies specific solutions based on the results of the Business Analysis.
Thanks to our in-depth knowledge of Data Management and modern technology platforms provided by cutting-edge vendors, the proposed architecture is developed quickly and it has a crucial impact on the digital business goals.
The result is assignment documentation for the ACTUM Delivery Team.
Smaller, strongly cooperative and multi-competence teams are demonstrably faster in software development.
For the development of large projects, we always scale the number of teams working on the project, instead of scaling just one team.
We also engage the client’s teams and manage development across the teams in different countries.
The time when the release process took place once a month is long gone. We set the Continuous Delivery process in projects where the emphasis is on stable software deployment in the shortest possible time (time-to-production).
Thanks to Continuous Delivery, different teams can deploy changes and repairs on a daily basis, thereby automatically changing parts of the app.
ACTUM’s 12-member Support Team provides you with 24/7 support in the areas of development, content management and application management in line with ITIL standards.
According to your requirements, we reserve specific SLA, reaction time and prepaid hours with guaranteed monthly capacities for you. Last year, our team addressed and solved 5 577 requests.
Customers expect a personalized and consistent customer experience across all devices. Therefore, for the needs of everyday updates it is no longer sufficient to use simple, monolithic web applications.
Apps with the Microservices architecture consist of a set of narrowly focused and independently deployable services. This independence provides easier replacement, scalability and presentation of the app.
Many clients are beginning to use the Microsoft, Google or Amazon clouds for app deployment and development. Clouds facilitate and accelerate deployment. At the same time, they enable app extension from the local level to the global level.
We will help you choose an appropriate model (IaaS, PaaS, SaaS or Serverless). We will design your app to take advantage of all the benefits of the cloud.
We in ACTUM are proud to be ISO/IEC certified for the following range of activities: design and implementation of extensive technology ICT solutions - eCommerce, web presentations, on-line service portals, intranet, mobile applications including integration into back-end systems.
- ISO 9001:2015 Quality Management System Organization
- ISO/IEC 27001:2013 Information Security Management Systems
- ISO/IEC 20000-1:2011 Management System for Provision of ICT Services of the organization