Microsoft Dynamics 365
<p>Integrated business applications that connect CRM, ERP, and operations on one intelligent platform. Dynamics 365 unifies sales, service, finance, and supply chain with AI-driven insights to help teams work smarter and respond faster to customer needs.</p>
Increase customer engagement across a number of services
Microsoft Dynamics 365 provides full end-to-end customer experience, combining marketing automation and sales platforms for real-time engagement and a more personalized journey.
Key features
The number of outstanding features offered by Microsoft Dynamics 365 is increasing all the time,
but here are the key benefits.
Boost sales
<p>Dynamics 365 Sales offers a single view of customers for stronger relationships.</p>
Save time and costs
<p>Modular, pre-built applications deliver value more quickly.</p>
Increase engagement
<p>Dynamics 365 Marketing provides personalized customer journeys across all channels.</p>
Gartner Magic Quadrant Visionary
<p>Recognized as a Visionary in the 2020 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises.</p>
Nucleus Research Leader
<p>Recognized as a Leader in the Nucleus Research ERP Technology Value Matrix.</p>
Increase collaboration
<p>Encourage collaboration and decrease disruption with an integrated workspace.</p>
Seamless integration
<p>Able to integrate easily with existing systems, tools and data sources.</p>
E-commerce champion
<p>Centralize stock and fulfillment, and personalize the shopping experience.</p>
Building a lead automation engine for a major chemical industry company
<p>How Actum used Microsoft Power Platform to fully automate lead assignment and data creation in Dynamics 365 using Power Automate, enabling the chemical coating company to retain complete control.</p>
How does Actum Digital implement Microsoft Dynamics 365 CRM?
Actum Digital specializes in implementing and configuring Microsoft Dynamics 365 CRM tools to manage customer data efficiently, enabling fast decisions with minimal manual work. Their expertise includes building automated solutions, such as using the Microsoft Power Platform to automate lead assignment and data creation for enterprise clients. This approach ensures organizations retain complete control over their customer relationship management processes while leveraging integrated AI-driven insights.
Proven competence: Awards & Certifications
Related service: CRM
<p>Implementing and configuring tools to manage customer data for good and fast decisions with minimum manual work.</p>
Discover Technologies and Services
- Services
- Technologies
To ensure your implementation aligns with ethical standards, explore how your organisation can leverage a Responsible AI framework, while also discovering the full capabilities of the microsoft power platform for extended automation. You can see these technologies in action through the educatius dynamics case study, which highlights successful deployment strategies, or review the adecco case study workforce to understand large-scale operational transformations. Finally, for broader digital transformation insights, refer to our salesforce implementation guide to compare methodologies across leading platforms.