We understand your needs
We can think as a client.
We look at all activities primarily from the point of view of achieving goals, whether it's generating new revenue or cost savings.
Receiving revenue from the current customer base
We will be glad to help you set up a contact-business strategy towards the customer, with an active recommendation of merchandise to increase the value of the basket, motivating you to make more frequent purchases with a loyalty club, email strategy to increase traffic and conversions or segment bids for selected audiences.
Increased customer retention and long-term retentionWe will go through your customer's lifecycle with you so that we can identify together what type of customer has the potential to spend more often, and who, on the other hand, threatens to leave your business soon. For both groups, we set up automated communications and a set of business tactics to maximize their sustainability.
Getting new revenue through your customer's understanding
With the data you already have about your customers, we can precisely define the way different customer groups behave. We will then be able to not only propose optimization of investments in marketing tools, but also recommend suitable goods and services for upsell and cross-sell.
Another source of conversions is content
Correctly created content is a unique tool for getting new leads or orders. We will help you define your customers' interests and motivation and design the type of content that is most interesting to them. We'll also advise you on how to optimally work with lead / order forms, how to test individual textures, or personalize them for those customer groups.
Satisfied customers spend more and more often
A high quality, pleasant and comfortable customer experience is a direct key to higher revenue. We'll explain how NPS methodology works, how to set it up in the business, and how to evaluate it. Your customers will always appreciate that you care about them as a company.
Get specialists into your company
In our team, we have specialists in all digital activities and we are able to help you with their short or long-term integration directly into your business. You can quickly create a strong team to move your company a little further.
You do not have to worry about GDPR, just approach it with a cool headYou will be pleasantly surprised that the incorporation of GDPR legislation in your business may not be as demanding as the media is saying. Our specialists will go through your organization and make a list of things to prepare for.
More about GDPR
External editorial staff will reduce your costs
If you work with a lot of content, we are able to take part or complete editorial work. Together, we set up a clear timetable and a focus of content - making it more time for your business.