IoT Benefits

In connection with IoT implementation, we mostly talk about three opportunities which the companies can use by implementing it:

User experience transformation

Customers' experience determines their loyalty and satisfaction with the brand. IoT enables to significantly move boundaries of the customers' experience.

Operational efficiency improvement

Collection of data from physical devices is less expensive, faster and more accurate thanks to IoT. New and more accurate data offers space for operational efficiency improvement. Accurate and timely data enables to improve utilization of machinery, avoid human errors, predict servicing, reduce costs of repairs and other optimization opportunities.

New business model development

New technologies ruin rooted orders and bring brand new opportunities. It is similar with IoT, it is only required to take the new opportunities in time. Changes in business models are enabled by more accurate information, technological equipment miniaturization and data services such as machine learning, facial recognition and artificial intelligence.

Taking these opportunities, the company will benefit from:

  • Higher revenue
  • Competitive advantage
  • Reduced costs
  • Possibility to plan based on real data and operatively respond to current events
  • Improved user standard to be appreciated mainly by your clients

What do companies expect from IoT?

  • Limited operational down-times and improved performance thanks to predictive maintenance and equipment control and monitoring
  • Better operational data
  • In-house diagnostics and automation
  • Operational efficiency
  • Reduced costs and maintenance
  • Bigger involvement of customer
  • Better customer services and support
  • Better customer's experience and satisfaction evaluation

Examples of IoT Use


There are a number of opportunities in retail to use digitalization and optimization to reduce costs or increase revenue. The data can be available to all users in real time through any type of device. Information can be easily searched and is available for presentation, compulsory reporting, archival and use of advanced statistical methods at any time. Only our own creativity is the limit for use, optimization and improvement of quality of our services and of the customers' experience.

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  1. A set of sensors provides data of length and composition of a queue and satisfaction of queuing customers.
  2. Sensors monitor movement of customers within the store, recording the paths and stops.
  3. The system monitors movement of personnel and their activity, helping to optimize activities.
  4. Sensors provide information about parameters on the rack: repletion, temperature, humidity and other variables.
  5. Here we measure production parameters for purposes of production optimization and environmental properties for quality management.
  6. Here we monitor and optimize movement of suppliers and machines within the company premises.
  7. Various sensors monitor the load parameters (temperature, impacts, humidity, position) and details of location and utilization of trucks.
  8. A set of sensors provides data of conditions in the warehouse (temperature, lighting, noise and others) and use of equipment in the warehouse (position, activity).
  9. Some processes and activities can be automated (controlling motion, temperature, lighting).
  10. Sensors provide statistics of arriving customers.
  11. Internal navigation optimizes the length of route, tracks the equipment and reduces the loading time.
  12. Sensors provide detailed data of the goods (quantity, sale time, temperature and other parameters).
  13. The data can be expanded with information about external environment (temperature, time and others).
  14. Sensors can provide data of production and availability of the goods.
  15. Sensors can provide notifications of moving machines or ongoing activities.


There are a number of opportunities for utilizing machine digitalization and optimization. They can help us reduce costs or increase revenue. Any and all data can be available in real time via all types of devices to any user. Such data can be tracked, made available in a presentable form, archived and advanced statistical methods can be applied to it. Only our own creativity is the limit for use, optimization and improvement of quality and of the customers' experience.

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  1. The system tracks and records the use of materials and machines within the facility.
  2. An application navigates the supplier within the facility, optimizing their movement.
  3. Information about effective use of the plan is available in a digital form.
  4. The system collects and provides information from machinery in a digital form, on-line and in real time.
  5. Application shows requirements for material and navigates to its location in the warehouse.
  6. A system allocates a unique product identifier and provides information about components and production procedures.
  7. Sensors track the product flow through the control process, recording results.
  8. The system tracks data of movement and efficiency of employees, making records of activities.
  9. Sensors signalize motion of machinery, tracking whether personnel are within a safe zone.
  10. Sensors track utilization of machinery, archiving information about production efficiency.
  11. Visitors are registered and their movement within the facility is recorded.
  12. Each unit produced is recorded, including the details of its location within the facility, activities are recorded.
  13. Telemetric data, testing data and time series are available for R&D.
  14. Sensors send data of use, position and behaviour of units sold.
  15. Any and all production data is available to management in real time.

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